Courteous, prompt and professional.
Do I have to be there?
Not necessarily, for the initial survey yes, you or a representative for you must be present to approve our course of treatment. On subsequent visits you do not need to be present, provided you give us full access to the areas involved in treatment (please let us know in advance if you're not going to be in and let us know how we can gain access).
Some treatments may involve pesticides that require your property to be empty for some hours, we will let you know during our free survey if this is necessary and arrange an appropriate time with you.